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New corporate intranet to upgrade information management at major utility
Canberra: Netcat has been awarded the contract to provide web content management software and services for ActewAGL, the Canberra based utility providing electricity, natural gas, water, wastewater, telephony, high speed data and video services.
ActewAGL is unuque in the utitities market for its broad range of services, and for its ability to offer its customers the convenience of dealing with one provider for almost all of their lifestyle needs. For ActewAGL this creates unique challenges in the management of information. With hundreds of staff supporting a broad range of products and services, ActewAGL required a friendly Web Content Management solution for the corporate intranet that would enable numerous non-technical people to create, locate and disseminate business information, yet allow sophisticated access into 25 existing systems.
“ActewAGL are unique in their range of services, but face the same information management challenges as many of our clients” says Bruce Wren, Netcat CEO. “Theye have multiple information repositories, established business processes for updating of information, and largely centralised publishing to the intranet and the internet. Continuing with a centralised publishing model is often defended on the basis of control – you cant’ risk unauthorised content getting onto your website. Netcat web content management enables democratisation of publishing with control through our workflow applications.”
Netcat met ActewAGL requirements for a system that offered :
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Friendly publishing – a WCM with easy publishing facilities that would allow non-technical people to access and contribute to the intranet.
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Seamless integration into the Hummingbird Document Management System and with Microsoft Active Directory
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The ability to search for content across the WCM, DM and file systems
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Scalability – the ability to add additional users, servers, modules and applications as required.
ActewAGL undertook a comprehensive review of 12 different products, ActewAGL narrowed the field to two, before selecting Netcat WCM for its intranet needs. “Netcat’s low total cost of ownership, unparalleled ease of use and DM-integration were the deciding factors” says Wren.
About Netcat
Netcat is the country’s largest Australian-owned content management software (WCM) company. We provide world class content, business process and knowledge management software to all levels of government, and medium and large corporates. Netcat’s home page is www.Netcat.biz
For more information contact Bruce Wren, CEO Netcat. Bruce.wren@Netcat.biz or 02 99223499 or 0416100957
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