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Governments at all levels – federal, state and local – are under varying degrees of pressure to improve their service delivery to citizens, and to achieve more with lower budgetary outlays. The demands on government agencies range from:
- moving service delivery online
- compliance with document security and retention regulation
- improving communication & information sharing between government agencies.
Unlike the private sector, Governments face a complex and challenging environment – legal, administrative, regulatory social and political forces combine to create a delicate mix of stakeholders that must be managed.
Netcat is committed to the Australian Government’s on-line initiative: Better Services, Better Government. This program has six key objectives:
- achieve greater efficiency and a return on investment
- ensure convenient access to government services and information
- deliver services that are responsive to the needs of individual Australian households, business and civic organisations
- integrate related services
- build experience, user trust and confidence in the use of new technologies, and
- enhance closer citizen engagement in policy formulation and processes
Netcat improves internal efficiencies by automating manual or inefficient business processes and moving them on-line. This assists Government agencies at all levels to improve the accessibility of information within and between agencies, while enhancing their ability to manage their compliance with complex regulatory environments.
Netcat offers a range of facilities that are ideal for government:
- Document Management integration with most popular EDM systems
- Full support for AGLS Metadata
- Built-in TAGS support (Thesaurus of Australian Govt. Subjects)
- Support for the Standard for the Management of Electronic Records (VERS standard)
- Conforms to current web standards: XHTML 1.0, HTML 4.01, CSS 2.0.
- Conforms to Disability standards: W3C (Priority II)
- Available in 18 languages
- Multi-level Security providing permissions linked to document /user status
- Regulated Documents support – through all phases of document lifecycle
- Provides powerful Word-to-web transformation tools
- FAQ module available
- On-line forms facility
Please see the following: